Returns and Exchanges:

For the sake of hygiene, we regret that we are unable to accommodate returns or exchanges for items due to incorrect choices or changes of mind. We take great care to provide comprehensive details and measurements in all our product listings. Prior to making a purchase, please thoroughly review all product descriptions.

 

Defective or Incorrect Items:

If you receive a product that is faulty or not what you ordered, please contact us within 7 days at komorebibykate@gmail.com, providing your order number for reference.

 

Color Discrepancies:

It's important to note that variations in color are not considered product faults. We make every effort to present accurate images of our products; however, we cannot guarantee that these images will precisely replicate the true colors of the items, nor can we guarantee that any single image will capture the complete design of the product.

 

Product Dimensions:

Please be aware that the dimensions provided for our products are approximate. If you require precise dimensions, we recommend reaching out to us before placing your order to ensure the product meets your specific requirements.

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Unauthorized Returns and Refused Packages:

Unauthorized returns or packages that are refused upon delivery are not eligible for refunds or

exchanges. Customers are responsible for the cost of shipping when returning items.

 

Non-Refundable Shipping Costs:

Shipping costs are non-refundable. In the event of a refund, the amount refunded

will be reduced by the cost of shipping.

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If you have any questions or concerns regarding our refund policy, please do not

hesitate to contact us. Your satisfaction is important to us, and we are here to assist

you with any inquiries you may have.